Doofinder - AI Assistant - Partial Outage due to third party services – Incident details

All systems operational

AI Assistant - Partial Outage due to third party services

Resolved
Partial outage
Started about 1 month agoLasted about 2 hours

Affected

AI Assistant

Operational from 1:15 PM to 3:21 PM

Updates
  • Resolved
    Resolved

    The issue has been fully resolved. The AI Assistant feature is operating normally.

  • Monitoring
    Monitoring

    The AI Assistant feature is now stable and under monitoring.

  • Identified
    Identified

    We have identified an issue affecting the AI Assistant feature within our Search service. This is caused by a disruption from one of our third-party providers.

    Our team is actively monitoring the situation and coordinating with the provider to restore full functionality.

    Standard search and all other features continue to operate normally.